Webtransform Technologiesis committed to doing business with the highest ethical
standards and appropriate internal controls. Our Privacy Policy applies to all users
of www.sproutsocial.com (the “Site”). Ticketsstation’s Terms of Service (“Terms”)
is incorporated herein by reference and is available at www.sproutsocial.com/terms.
All defined terms in the Privacy Policy shall have the same meaning as defined in
the Terms. Webtransform Technologiesadheres to the following policies with regards
to Your privacy.
A. "Non-Personal Information" is information that is in no way personally identifiable
and that is obtained automatically through Your simple use of the Site with a web
browser or the Service. B. "Personally Identifiable Information" is non-public information
that is personally identifiable and obtained in connection with providing a product
or service to You. It may include information such as name and address.
When You enter the Site, We collect Non-Personal Information such as Your browser
type and IP address. Likewise, in order to offer You meaningful products and services
and for other reasons, We may collect Personally Identifiable Information about
You from the following sources:
Information You give us on applications or other forms on the Site and/or Software;
or Information You send us via any medium, including, but not limited to email,
telephone, and social media interaction; or If You use a mobile device platform
to access the Services or communicate with Ticketsstation™, information transmitted
from Your mobile device; or Information purchased from third parties.
A. Registration
In order to become a User (as defined in the Terms), You must provide us the following
information to create an account: name, email address, company name and address,
phone number, credit card information, Your Twitter username and authorization to
access Your Twitter account.
Webtransform Technologiesmay request other information from You during or after
the registration process that Webtransform Technologiesuses to provide better and
more customized services to Users. You acknowledge that this information is personal
to You, and by creating an account on Ticketsstation™, You may allow others, including
Ticketsstation™, to identify You and to allow Webtransform Technologiesto use Your
information in accordance with the Terms.
B. Customer Service
We collect information when You interact with Ticketsstation’s customer service
in order to accurately categorize and respond to customer inquiries and investigate
breaches of Our terms.
C. Using Third Party Services and Visiting Third Party Sites
Information You provide to third-party sites/websites through the Service are not
within the control of Webtransform Technologiesand You provide such information
at Your own risk. The terms and conditions of use and the privacy policies of those
websites that You provide information to through the Service will govern their use
of such information. Any information You share with a third-party site through the
Service will be collected by Ticketsstation™. Webtransform Technologieswill use
such information in compliance with this Privacy Policy.
D. Use of Cookies
The Site may send a "cookie" to Your computer. A cookie is a small piece of data
that is sent to Your browser from a web server and stored on Your computer's hard
drive. A cookie cannot read data off Your hard disk or read cookie files created
by other sites. Cookies do not damage Your system. Cookies allow us to recognize
You as a user when You return to the Webtransform Technologieswebsite using the
same computer and web browser. We use cookies to identify which areas of Our site
You have visited, so the next time You visit the site, those pages may be readily
accessible. We also may use this information to better personalize the content that
You see on the Site. Most browser software can be set to reject Cookies. However,
if You reject Our Cookies, certain functionality on the Site may not work correctly
or at all. We do not link Non-Personal Information from Cookies to Your Personally
Identifiable Information.
In the course of optimizing the Service to Our Users, We may allow authorized third
parties to place or recognize a unique cookie on Your browser. Any information provided
to third parties through cookies will not be personally identifiable, but may provide
general segment information for the enhancement of Your user experience by providing
more relevant advertising. Webtransform Technologiesdoes not store unencrypted personally
identifiable information in the cookies.
E. Web Beacons
Webtransform Technologiesalso may use web beacons, pixels, anonymous ad network
tags, and cookies to collect Non-Personal Information about Your use of the Site
and the websites of selected sponsors and advertisers, to collect anonymized, aggregated
auditing, research and reporting for advertisers, and to collect data related to
Your use of special promotions or newsletters. The information collected by Web
Beacons also allows us to statistically monitor how many people open Our emails
and for what purposes these actions are being taken. Our Web Beacons are not used
to track Your activity outside of the Site or the websites of Our sponsors. We do
not link Non-Personal Information from Web Beacons to Personally Identifiable Information
without Your permission. However, because Your web browser requests advertisements
and web beacons directly from ad network servers, these networks can view, edit
or set their own cookies, just as if You had requested a web page from their site.
If You are a non-registered Visitor to the Site, the only information We collect
will be Non-Personal Information through the use of cookies or web beacons.
F. Log files, IP Addresses and information about Your computer and mobile device
Due to the communications standards on the internet, when You visit the Site We
automatically receive the URL of the site from which You came and the site to which
You are going when You leave Ticketsstation’s Site. Webtransform Technologiesalso
receives the internet protocol (“IP”) address of Your computer (or the proxy server
You use to access the World Wide Web), Your computer operating system and type of
web browser You are using, email patterns, Your mobile device (including Your UDID)
and mobile operating system (if You are accessing the Site using a mobile device),
as well as the name of Your ISP or Your mobile carrier. Webtransform Technologiesmay
also receive location data passed to it from third-party services or GPS-enabled
devices that You have enabled. Also, as described above in Section 2.D. Webtransform
Technologiesreceives information when You access third-party web pages through the
Service. The link between Your IP address and Your personally identifiable information
is not shared with third parties without Your permission, except as described in
Section 8. ("When We May Disclose Your Information"), below.
- 3. Exemptions from Privacy Policy
Our Privacy Policy does not apply to any information You may send to Webtransform
Technologiesby email or instant messaging programs (i.e. AOL, Yahoo, etc.), as email
and instant messages are not recognized as secure communication forms. As such,
We request that You do not send any information, which You consider private, to
us by email or instant message. Furthermore, Our Privacy Policy does not apply to
any information You post from Our Software to other websites (i.e. Twitter, Facebook,
etc.), due to the public nature of such postings.
- 4. Use of Personally Identifiable Information
Webtransform Technologiesuses and/or intends to use Personal Information to:
Operate and improve the Site
Provide Users with the Service and other products and services that a User may request
or that a User has expressed interest in
Facilitate subscription processing, reviews and analysis
Evaluate User interest and needs in order to improve the Service and make available
other offers, products or services
Evaluate the types of offers, products or services We make available to Users and
potential Users
Track use of the Services
Provide customer support
Communicate and provide additional information that may be of interest to Users
through email or other means, such as special offers, announcements, and marketing
materials
Send You reminders, technical notices, updates, security alerts and support and
administrative messages, service bulletins, or marketing
Provide advertisements to You through email messages; and Manage Our everyday business
needs such as Site administration, forum management, fulfillment, analytics, fraud
prevention, enforcement of Our corporate reporting obligations, Terms of Use or
to comply with the law.
- 5. Links/Postings to Other Sites
The Site and/or Software may contain links to other websites. Webtransform Technologiesis
not responsible for the actions, practices, or content of such websites linked to
or from the Site and/or Software. You understand that such websites may have their
own legal documents to which You must agree to prior to using and that We have no
control over these legal documents. As always, You understand that it is Your responsibility
to verify Your legal use of a website as well as use of information from the website
with the corresponding website owner
Webtransform Technologiesmay conduct online research surveys in order to gather
feedback about the Site and opinions on important issues, through email invitations.
When participating in a survey, We may ask You to submit Personally Identifiable
Information. This Personally Identifiable Information is used for research purposes,
and is not used for sales solicitations. Personally Identifiable Information collected
through market research will be used only by Webtransform Technologiesand will not
be given or sold to a third party without Your consent or as otherwise permitted
by this Privacy Policy.
Webtransform Technologiesmay combine Non-Personal Information You provide through
the Site with information from other users to create aggregate data that may be
disclosed to third parties. Aggregate information does not contain any information
that could be used to identify You and does not include Your personal contact information.
- 8. When We May Disclose Your Information
Except as set forth below or as specifically agreed to by You, Webtransform Technologieswill
not disclose any Personally Identifiable Information as gathered from You on the
Site.
A. We may share Personally Identifiable information in limited fashion to Our contractors
and service providers that perform services on Our behalf, including, but not limited
to, operation of the Site technology, marketing services, and other related services.
Unless You have opted-out (see Section 8.C. below) of such sharing, these contractors
also may have access to Your email address to send newsletters or special promotions
to You on Our behalf or to send emails to You for purposes such as conducting market
research on Our behalf. Access to Your Personally Identifiable Information by such
contractors and service providers is limited to the information reasonably necessary
for the contractor to perform its limited function for Ticketsstation™. We also
contractually require that such contractors and service providers: 1) protect the
privacy of Your Personally Identifiable Information consistent with this Privacy
Policy, and 2) not use or disclose Your Personally Identifiable Information for
any purpose other than providing us with products and services as required by law.
B. We may share Personally Identifiable information We collect, as permitted by
law, to companies such as credit reporting agencies, or servicing and processing
companies, or when required or advised to do so in response to a valid legal requirement
to release this information such as a state or federal law, regulation, search warrant,
subpoena, or court order; or (2) in special cases, such as in response to a physical
threat to You or others, to protect property, or defend or assert legal rights,
to defend ourselves in litigation. In the event that We are legally compelled to
disclose Your Personally Identifiable information to a third party, We will attempt
to notify You unless doing so would violate the law or court order.
C. If You prefer that We do not share certain information with Our contractors and
service provider, as described above, You can direct us not to share that information
by contacting us ([email protected]). Please note that an opt-out with respect
to information sharing will not apply to information sharing arrangements described
Sections 8.A or B.
Finally, Webtransform Technologiesmay provide content and services to You through
websites other than Our own. Webtransform Technologieswill not disclose Your Personally
Identifiable Information to these 3rd party websites without Your consent, but You
should be aware that any information You disclose on such sites is NOT subject to
this Privacy Policy.
- 9. Security Policy & User ID/Password
Our site utilizes various information security measures such as internet firewalls,
an intrusion detection system, encrypted data transmission, and operating procedures
to protect Your personal data, accounts, passwords, etc. This information is kept
completely separate and confidential, unless You have given someone-else Your user
ID and password. As such, You should protect Your user ID and password and NOT share
it with anyone. If You believe Your user ID and password have been compromised and
You have trouble changing your user ID/password on the Site or within the application,
please contact Our technical support department ([email protected]).
- 10. CAN-SPAM Compliance Notice
Webtransform Technologiesand its affiliates fully comply with the federal CAN-SPAM
Act. You can always opt out of receipt of further email correspondence from us.
- 11. Transfer of Ownership
If the entire or substantial ownership of the Site were to change, Your user information
may be transferred to the new owner so the service can continue operations. In any
such transfer of information, Your user information would remain subject to the
promises of Our then current Privacy Policy.
- 12. Your Acceptance of This Privacy Policy
This is Our entire Privacy Policy and it supersedes any earlier version. You agree
to it every time You use the Site and/or Software.
If We make any material changes to this Privacy Policy, We will notify You by email
or by posting a prominent notice on the Site prior to the change becoming effective.
We encourage You to periodically review this page for the latest information on
Our privacy practices. Your continued use of the Site or Service constitutes Your
agreement to be bound by such changes to this Policy. Your only remedy, if You do
not accept the terms of this Policy, is to discontinue use of the Site and Service.
- 13. Questions About This Privacy Policy
Should You have a privacy question about the Site and/or Software, please email
Our customer service department ([email protected]).
